How to order


1. Select product and add it to your basket by clicking Add to basket on the product page. Repeat the procedure for further products.

2. When all the products you wish to purchase are in your basket, click on the basket (in the top-right-hand corner of the screen).

3. Confirm the contents of your basket and that you wish to purchase them by clicking on Proceed to checkout.

4. Log in or register a new account by filling in the fields according to the instructions.

5. DELIVERY / PAYMENT/ METHOD OF DELIVERY/ OTHER Provide the information required for your order to be completed, select the payment and delivery method and add a comment (option), click on Continue

6. SUMMARY: Confirm your order by clicking on Buy and make the payment.


Order completion time, cost of delivery

Alongside each product in the elixa.net store is information about the order completion time. This is calculated in working days from the moment the order is effectively placed – in accordance with the regulations.

Deliveries are made by the GLS courier company (or another firm indicated by elixa.net).


The time and cost of delivery is given in the table below. To estimate the date of delivery, sum up the delivery time from the table below and the shipping time, which is indicated on the product page.

Country Planned delivery Delivery cost Free delivery
Albania 6 working days 82 orders over 308
Austria 2 working days 9 orders over 34
Belgium 3 working days 11 orders over 41
Bosnia and Herzegovina 5 working days 82 orders over 308
Bulgaria 4 working days 12 orders over 45
Croatia 6 working days 29 orders over 109
Cyprus 5 working days 36 orders over 135
Czech Republic 2 working days 9 orders over 34
Denmark 3 working days 11 orders over 41
Estonia 2 working days 16 orders over 60
Faroe Islands 10 working days 82 orders over 308
Finland 7 working days 22 orders over 83
France 4 working days 24 orders over 20
Germany 2 working days 8 orders over 20
Greece 3 working days 22 orders over 83
Hungary 2 working days 12 orders over 45
Iceland 5 working days 82 orders over 308
Ireland 4 working days 24 orders over 90
Italy 3 working days 15 orders over 56
Latvia 3 working days 15 orders over 56
Liechtenstein 4 working days 54 orders over 203
Lithuania 2 working days 14 orders over 53
Luxembourg 2 working days 11 orders over 41
Macedonia 6 working days 87 orders over 326
Malta 4 working days 32 orders over 120
Montenegro 7 working days 82 orders over 308
Netherlands 3 working days 11 orders over 41
Norway 6 working days 72 orders over 270
Poland 1 working days 5 orders over 20
Portugal 4 working days 15 orders over 56
Romania 3 working days 16 orders over 60
San Marino 4 working days 48 orders over 180
Serbia 7 working days 56 orders over 210
Slovakia 2 working days 11 orders over 41
Slovenia 3 working days 14 orders over 53
Spain 4 working days 16 orders over 20
Sweden 5 working days 16 orders over 60
Switzerland 4 working days 51 orders over 191
Turkey 6 working days 58 orders over 218
United Kingdom 4 working days 11 orders over 40

Forms of payment

The following are possible:

  • credit card (Visa, MasterCard)
  • direct transfer to one of the following bank accounts:

    for EUR:
    BREXPLPWMBK
    PL 37 1140 1124 0000 4701 7400 1002
    E-R2 Sp. z o.o. S.K.A.
    ul. Powstancow Wielkopolskich 91
    62-002 Suchy Las
    POLAND

    for GBP:
    BREXPLPWMBK
    PL 53 1140 1124 0000 4701 7400 1005
    E-R2 Sp. z o.o. S.K.A.
    ul. Powstancow Wielkopolskich 91
    62-002 Suchy Las
    POLAND


Current prices in the elixa.net store

All current prices are stated on the webpage and are the gross prices for the products.


Complaints

Complaints regarding products purchased in the elixa.net store should be made in accordance with paragraph 11 of the regulations.